Refund policy
We handle returns, replacements, and refunds differently than traditional stores. Please note that we do not offer monetary refunds or cash returns under any circumstances. We only issue physical product replacements when applicable. Please read our full policy below before making a purchase:
Damaged or Defective Items
If your order arrives damaged, broken, or with a printing defect, we will gladly replace it at no extra cost to you. You have 30 days from the delivery date to report the issue. Please send us an email at britojaismeris@gmail.com with your order number and a clear photo showing the damage or defect. Once verified, we will arrange a brand-new replacement to be shipped to you as soon as possible.
Cancellations and Address Errors
Cancellations: Since our production system is automated with our manufacturing partners, orders go into production almost immediately. We can only cancel or modify an order within 2 hours of placement.
Incorrect Address: Please double-check your shipping address before completing your purchase. If a package is returned to us or lost due to an incorrect address provided by the customer, the customer will be responsible for the reshipping costs.
Change of Mind and Sizing Errors
We do not accept returns, exchanges, or refunds for changes of mind, buyer's remorse, or ordering the incorrect size. We kindly ask that you carefully review the available sizes and descriptions on the product page before checking out.
We do not accept returns, exchanges, or refunds for changes of mind, buyer's remorse, or ordering the incorrect size. We kindly ask that you carefully review the available sizes and descriptions on the product page before checking out.
Contact Us
If you have any questions regarding your order, shipping, or need help with your purchase, please reach out to us at:
If you have any questions regarding your order, shipping, or need help with your purchase, please reach out to us at:
Email: contacto@artquirkystudio.com